Privacy Policy

Hyper Optimum (Pty) Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of all visitors to our website in compliance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

1. Information We Collect

When you submit information through our contact forms, we may collect:

  • Name
  • Email address
  • Company name
  • Role or job title
  • Telephone number
  • Project details (budget, timeline, brief)

We also collect anonymised usage data through cookies (see Cookie Notice).

2. Purpose of Collection

We collect this information to:

  • Respond to enquiries and service requests
  • Prepare proposals and project scopes
  • Communicate with prospective and existing clients

3. Use and Disclosure of Information

Personal information will be used internally for project management purposes. We do not sell, rent, or otherwise disclose personal data to third parties without your prior consent, except as required by law.

4. Data Retention

Personal information collected via our website will be retained for as long as necessary to fulfil the purposes set out above, unless a longer retention period is required by law. Individuals may request deletion of their data at any time.

5. Data Security

Data is stored securely on our servers. Access is strictly limited to authorised project managers.

6. Your Rights

In accordance with POPIA and GDPR, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Object to processing of your personal data
  • Lodge a complaint with the Information Regulator (South Africa) or relevant EU authority

Requests may be directed to Ian@hyperoptimum.com.